Stop clicking on “update later”: Persuading users they need up-to-date antivirus protection

dc.contributor.authorZhang-Kennedy, Leah
dc.contributor.authorChiasson, Sonia
dc.contributor.authorBiddle, Robert
dc.date.accessioned2022-03-08T21:40:51Z
dc.date.available2022-03-08T21:40:51Z
dc.date.issued2014-05
dc.descriptionThis is a post-peer-review, pre-copyedit version of a book chapter published in Persuasive Technology. The final authenticated version is available online at: https://doi.org/10.1007/978-3-319-07127-5_27en
dc.description.abstractOnline security advice aims to persuade users to behave se- curely, but appears to have limited effects at changing behaviour. We pro- pose security advice targeted at end-users should employ visual rhetoric to form an effective, memorable, and persuasive method of communica- tion. We present the design and evaluation of infographics and an online interactive comic developed to persuade users to update their antivirus software. Results show superior learning and behavioural outcomes com- pared to mainstream text-only security advice.en
dc.description.sponsorshipOffice of the Privacy Commissioner of Canada (OPC)en
dc.identifier.urihttps://doi.org/10.1007/978-3-319-07127-5_27
dc.identifier.urihttp://hdl.handle.net/10012/18097
dc.language.isoenen
dc.publisherSpringeren
dc.relation.ispartofseriesPersuasive Technology;
dc.subjectantivirusen
dc.subjectpersuasive visualizationen
dc.subjectusable securityen
dc.titleStop clicking on “update later”: Persuading users they need up-to-date antivirus protectionen
dc.typeBook Chapteren
dcterms.bibliographicCitationZhang-Kennedy, L., Chiasson, S., & Biddle, R. (2014). Stop Clicking on “Update Later”: Persuading Users They Need Up-to-Date Antivirus Protection. In A. Spagnolli, L. Chittaro, & L. Gamberini (Eds.), Persuasive Technology (pp. 302–322). Springer International Publishing. https://doi.org/10.1007/978-3-319-07127-5_27en
uws.contributor.affiliation1Stratford School of Interaction Design and Businessen
uws.contributor.affiliation2Stratford School of Interaction Design and Businessen
uws.peerReviewStatusRevieweden
uws.scholarLevelFacultyen
uws.typeOfResourceTexten

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