A framework for adaptive workflow (model human behaviour - don't constrain it!)

Abstract

Healthcare processes are complex and highly variable from day to day. Healthcare process execution can be affected by any participant in a process, including clinicians, the patient, and the patient's family, as well as by environmental factors such as clinician, staff, facility and equipment available, and patient clinical status. However, there are no solutions that enable computer support for a process to address the full complexity and variability of healthcare processes. We have re-conceptualized workflow and developed an innovative process representation and execution framework based on concepts from software engineering, machine learning, complexity, and database management. This new framework frees processes to track human behaviour, thereby releasing us from the constraints of past methods.