Measuring Haptic Experience: Elaborating the HX model with scale development

Abstract

Designers increasingly employ haptic feedback with the aim to improve user experience (UX). Designers and researchers currently use qualitative methods or demos for feedback, but neither approach scales to large studies or remote work. We build upon the recent Haptic Experience (HX) model and report on progress towards measuring the five constructs for designing haptic experiences: Harmony, Expressivity, Autotelics, Immersion, and Realism. We describe initial findings from scale development, specifically, from item generation (N=23) and exploratory factor analysis (N=261). Our results provide initial evidence that vibrotactile experiences are effectively modeled by five factors, enriched description of each factor, and guidelines for quantitatively measuring HX.