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dc.contributor.authorFahey, Sue
dc.contributor.authorGordon, Shannon
dc.contributor.authorRose, Crystal 19:07:44 (GMT) 19:07:44 (GMT)
dc.descriptionThis article, first published by Partnership: The Canadian Journal of Library and Information Practice and Research, is distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license (, which permits non-commercial use, distribution, and reproduction, provided you do not distribute modified versions, give appropriate credit to the original author(s) and the source, and provide a link to the Creative Commons license.en
dc.description.abstractObtaining user feedback is valuable yet often overlooked, so when Memorial University Libraries launched OCLC’s WorldCat Local discovery tool for Fall 2010, usability testing was a logical next step. Two branches, each with distinct user groups, the Ferriss Hodgett Library in Corner Brook, and the Health Sciences Library in St. John’s, conducted unique usability studies to gain evidence into how WorldCat Local performed common research tasks. The Health Sciences Library was inspired by the information seeking habits of Memorial University’s Faculty of Medicine, School of Nursing, and School of Pharmacy. This demographic’s heavy reliance on journal literature, and known item searching made these users an interesting test group. The Ferriss Hodgett Library, serving an undergraduate Liberal Arts and Sciences population, was interested in the information seeking behavior of new students with little to no experience using library resources. At the local level, evidence obtained as a result of this usability testing will provide guidance into future use of WCL at Memorial University Libraries. On a broader scale, the usability findings are relevant to any library considering the shift to a new discovery tool.en
dc.publisherThe Editorial Board of Partnership: The Canadian Journal of Library and Information Practice and Researchen
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.subjectUsability testingen
dc.subjectAcademic libraryen
dc.subjectDiscovery toolen
dc.subjectInformation seekingen
dc.titleSeeing Double at Memorial University: Two WorldCat Local Usability Studiesen
dcterms.bibliographicCitationFahey, S., Gordon, S., & Rose, C. (2011). Seeing Double at Memorial University: Two WorldCat Local Usability Studies. Partnership: The Canadian Journal of Library and Information Practice and Research, 6(2). doi:
uws.contributor.affiliation1Waterloo Libraryen

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