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Skipping Through the Shadowlands: Exploring the Relationship between Game Narrative and Player Experience in World of Warcraft

dc.contributor.authorWang, Derrick
dc.date.accessioned2021-09-21T14:18:39Z
dc.date.available2021-09-21T14:18:39Z
dc.date.issued2021-09-21
dc.date.submitted2021-08-19
dc.description.abstractVideo games feature narratives in non-traditional formats, such as fragments mixed in with gameplay and spread across the game environment and even the real world. These fragments connect with each other. They form a system delivering the overarching story. Although game narratives have been well-studied in both academia and industry, the relationship between game narratives and player experience yet remains underdeveloped. Many games allow players to skip narratives, but it is uncertain what impact skipping parts of the narrative (therefore missing the information) may have on the player experience of a game. In this thesis, I propose a structured overview of narrative systems consisting of 11 non-interactive narrative forms currently existing in World of Warcraft (WoW) -- namely a hierarchical distinction between in-game (i.e., internal) and out-of-game (i.e., external) narratives. I conducted an online survey study among WoW players to learn about their experience and preference for the game's narrative. More importantly, I investigated whether and why they choose to skip narratives in the game. WoW served as a perfect game example for this study because it is centered on narrative but still playable without. It features fragmented storytelling on a pre-written overarching narrative, scattered in many distinct narrative forms both inside and out of the game. Moreover, almost all gameplay elements WoW features can be found in other game genres that include narrative. Thus, it is possible to extrapolate findings from this study to other games. I discovered that players generally acknowledge the existence of all 11 narrative forms in WoW and have clear preferences and reasons to consume or skip each form. These results strongly support my proposed hierarchy of narrative forms, suggesting that game designers should prioritize narrative forms featuring higher-fidelity assets such as film-grade, lifelike cinematic cutscenes when designing fragmented narratives, and have back-up plans (to repeat narrative arcs) in case players miss key information that affects gameplay.en
dc.identifier.urihttp://hdl.handle.net/10012/17454
dc.language.isoenen
dc.pendingfalse
dc.publisherUniversity of Waterlooen
dc.subjectthematic analysisen
dc.subjectgame narrativeen
dc.subjectplayer experienceen
dc.subjectsurvey studyen
dc.subjecttaxonomyen
dc.subjectWorld of Warcraften
dc.titleSkipping Through the Shadowlands: Exploring the Relationship between Game Narrative and Player Experience in World of Warcraften
dc.typeMaster Thesisen
uws-etd.degreeMaster of Applied Scienceen
uws-etd.degree.departmentSystems Design Engineeringen
uws-etd.degree.disciplineSystem Design Engineeringen
uws-etd.degree.grantorUniversity of Waterlooen
uws-etd.embargo.terms0en
uws.comment.hiddenResubmission highlight of change: 1. title page rearranged to be on one page. 2. ToC appendix revised.en
uws.contributor.advisorNacke, Lennart
uws.contributor.affiliation1Faculty of Engineeringen
uws.peerReviewStatusUnrevieweden
uws.published.cityWaterlooen
uws.published.countryCanadaen
uws.published.provinceOntarioen
uws.scholarLevelGraduateen
uws.typeOfResourceTexten

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