Browsing Engineering (Faculty of) by Author "Chan, Keziah"
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A Controlled Experiment Investigating the Effects of Explanatory Manual on Adherence to Operating Procedures
Shi, Cao; Chan, Keziah; Elkamel, Ali (MDPI, 2019-04-14)Operators’ adherence to operating procedures is a crucial factor for process safety in the process industry. Instruction manuals that document Standard Operating Procedures (SOP) are commonly used both as training ... -
Examining the Importance of Understanding During Training: An Industrial Perspective
Chan, Keziah (University of Waterloo, 2017-09-14)Human error is an inevitable existence in virtually all tasks in which an issue arises as humans are almost always directly or indirectly involved with the process. Researchers have examined many past accidents and ...