Exploring organizational commitment following radical change A case study within the Parks Canada Agency

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Date

2002

Authors

Culverson, Dawn

Advisor

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Publisher

University of Waterloo

Abstract

Understanding how committed employees are within an organization is a valuable tool for managing and fostering a successful work environment. A continued appreciation of employee commitment is especially beneficial following organizational change as it has been shown that change inevitably impacts commitment levels to some degree. This study investigated organizational commitment within a subpopulation of the newly restructured Parks Canada Agency using an established survey instrument. The findings revealed that an employee's tenure and work location currently influences commitment levels among the sample that was surveyed. This study also found that commitment to the Parks Canada mandate significantly differs from the expressed commitment to the current state of the organization. An effort to improve the moderate levels of organizational commitment would be a valuable strategy for enhancing the employer-employee relationship and contributing to the positive effects of the organizational change.

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Keywords

Leisure, Recreation & Tourism, organizational commitment, organizational change, Parks Canada

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