Browsing Public Health Sciences (School of) by Author "Zakkar, Moutasem"
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Exploring the Utility of Patient Stories on Social Media for Healthcare Quality Improvement Zakkar, Moutasem (University of Waterloo, 2020-09-03)This thesis explores the phenomenon of patient stories on social media. This phenomenon represents the intersection of two phenomena: patient experience and social media. Healthcare experience refers to the interactions ...