Browsing Theses by Author "Mu, Xiao Qi"
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Why Did I Apologize? Apology Motives and Offender Perceptions in the Aftermath of Workplace Conflicts
Mu, Xiao Qi (University of Waterloo, 2016-08-29)Despite an abundance of research demonstrating the importance of apologies in restoring damaged relationships, relatively little is known about the offender perspective after apologizing. Recent research on apology suggests ...