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A Study of Immediate Requery Behavior in Search
(Association for Computing Machinery, 2018-03-11)
When search results fail to satisfy users' information needs, users often reformulate their search query in the hopes of receiving better results. In many cases, users immediately requery without clicking on any search ...
Patterns of Search Result Examination: Query to First Action.
To determine key factors that affect a user's behavior with search results, we conducted a controlled eye-tracking study of users completing search tasks using both desktop and mobile devices. We focus our investigation ...