Browsing Waterloo Research by Author "Gillis, Randall L."
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Children accept information from incongruent speakers when the context explains the communicative incongruence
Gillis, Randall L.; Nilsen, Elizabeth S.; Gevaux, Nicole S. (Elsevier, 2019-07-30)Past work has shown that children are less likely to solicit information from speakers who use incongruent communicative cues (i.e., demonstrate an emotion nonverbally that differs from the emotional valence of the words) ... -
Consistency between verbal and non-verbal affective cues: a clue to speaker credibility
Gillis, Randall L.; Nilsen, Elizabeth S. (Taylor & Francis, 2016-02-19)Listeners are exposed to inconsistencies in communication; for example, when speakers’ words (i.e. verbal) are discrepant with their demonstrated emotions (i.e. non-verbal). Such inconsistencies introduce ambiguity, which ...