Browsing Mathematics (Faculty of) by Subject "Queueing"
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Controlling the workload of M/G/1 queues via the q-policy
(Elsevier, 2015-06-01)We consider a single-server queueing system with Poisson arrivals and generally distributed service times. To systematically control the workload of the queue, we define for each busy period an associated timer process, ... -
Queueing Analysis of a Priority-based Claim Processing System
(University of Waterloo, 2009-10-02)We propose a situation in which a single employee is responsible for processing incoming claims to an insurance company that can be classified as being one of two possible types. More specifically, we consider a priority-based ...