Browsing Recreation and Leisure Studies by Supervisor "McCarville, Ron"
Now showing items 1-4 of 4
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Exploring the Influence of Customer Behaviour on Frontline Employee Engagement
(University of Waterloo, 2016-05-05)This study has extended our knowledge of critical customer behaviours experienced by frontline staff members and the potential impacts of such behaviours on their engagement at work. While employee engagement is positively ... -
Online Leisure Communities: The Case of Tennis Enthusiasts
(University of Waterloo, 2017-10-13)Online communities represent important virtual spaces “where people come together with others to converse, exchange information or other resources, learn, play, or just be with each other” (Resnick & Kraut, 2011, p. 1). ... -
The Problem with Too Much Fear: Testing the Interaction between Fear Appeals, Message Framing and Visual Metaphors
(University of Waterloo, 2016-01-28)In Canada, recreational activities account for 60% of all drowning related deaths (LSS, 2012). How can we influence people to adopt safe behaviours while engaging in recreational activity around the water? One popular ... -
Suffering and Storytelling - Exploring Extreme Leisure Through Trails, Trials, and Tales
(University of Waterloo, 2017-01-24)The purpose of this thesis is to better understand the motives and outcomes associated with a punishing yet profound leisure experience. A thru-hike was chosen as a venue through which to explore the motives and outcomes ...