Browsing Psychology by Author "Chuapetcharasopon, Pylin"
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Cultural mosaic beliefs as a new measure of the psychological climate for diversity: Individual distinctiveness and synergy in culturally diverse teams
Chuapetcharasopon, Pylin; Neville, Lukas; Adair, Wendi; Brodt, Susan E.; Lituchy, Terri R.; Racine, Aimy Anne (Sage Publishing, 2017-12-11)This article introduces the concept of cultural mosaic beliefs (CMBs) as a component of effective multicultural work groups. Building on theories of group diversity and self-verification, and responding to calls to understand ... -
Cultural Mosaic Scale Development: A New Approach to Multicultural Work Groups
Chuapetcharasopon, Pylin (University of Waterloo, 2011-06-22)Canadian ideology promotes the concept of a “cultural mosaic,” which encourages groups to maintain their unique cultural heritage in a pluralistic society. However, despite being a popular metaphor, to date, there are only ... -
Emotional Labour in the Global Context: The Roles of Intercultural and Intracultural Service Encounters, Intergroup Anxiety, and Cultural Intelligence on Surface Acting
Chuapetcharasopon, Pylin (University of Waterloo, 2014-08-21)Research on emotional labour has shown that surface acting is the main correlate of employee ill-being such as emotional exhaustion, but culture moderates this relationship, highlighting the importance of considering the ...