Browsing Arts (Faculty of) by Author "Dewhirst, Alexa Grace Macdonald"
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Features of Conflict Situations That Inform Culturally Appropriate Apology
Dewhirst, Alexa Grace Macdonald (University of Waterloo, 2020-08-18)Commerce occurs globally, to remain competitive businesses need to effectively manage their international relationships which can be threatened by cultural differences (Bercovich & Elgstrom, 2001). The following research ...