Browsing University of Waterloo by Subject "hospitality"
Now showing items 1-3 of 3
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The Aleatoric Milieu: An Architectural Theory on Proxemics and Navigation Design
(University of Waterloo, 2015-05-07)The Aleatoric Milieu is an architectural theory that combines the space people require to feel at ease and natural wayfinding. By investigating how buildings and cities naturally possess or have been observed to develop ... -
Communal Orientation and Employee Well-Being: Examining the Mediating Roles of Positive Relational Communication and Perceptions of Customer Interactions
(University of Waterloo, 2023-06-15)Customer interactions can be a significant source of work-related stress for hospitality employees, which can lead to burnout and high employee turnover rates. However, adopting a communal approach to customer relationships ... -
Heritage and hospitality links in hotels in Siwa, Egypt: Towards the provision of authentic experiences
(University of Waterloo, 2012-09-28)The link between heritage and hospitality dates back hundreds of years. However, there are no firm rules that manage this old relationship. The research tackles the concept of ‘heritage hospitality’ as a new concept; ...